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Post by capnbob on Apr 30, 2016 19:06:37 GMT -5
On tudiabetes forum, "sam19" posted this 5 days ago:
"Hmm, troubles, now Safeway tells me they're not going to be able to fill it because their supplier can't get it. This is a problem."
Then a day ago he posted:
"Both local pharmacies where I live use the same supplier who tells them they can't provide it at this time. I submitted a request for a new prescription through cvs Caremark mail order and am waiting on that... They can take a frustrating length of time.... So I'll see where that leads then go from there."
Sounds like someone is "dropping the ball" in the supply chain somehwere.
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Post by Deleted on Apr 30, 2016 19:46:33 GMT -5
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Post by Deleted on Apr 30, 2016 19:47:10 GMT -5
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Post by Deleted on Apr 30, 2016 19:49:50 GMT -5
Just a suggestion :
A title of "This could be a new problem per tudiabetes poster" doesnt look right
something appropriate like : Inventory problem / supply chain problem? would set the context
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Post by cm5 on Apr 30, 2016 20:02:44 GMT -5
Fundamental problem with the referenced statement re: Safeway Pharmacy---availability---- - "Just in time" supply chain management of almost all pharmacies for inventory control means many, many times a return trip to a pharmacy.
- Was it a preauthorization isssue?
- Was it an issue of unclear patient information----ie, date of birth, address, telephone number, provider's NPI number, DEA number not on record at that particular pharmacy?
- Not at all uncommon for many pharmaceuticals to be in temporary, or even months long, back log!
In other words, this kind of post on Trudiabetes means nothing, and could well have been posted by a fudster.
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Post by Deleted on Apr 30, 2016 20:08:54 GMT -5
Fundamental problem with the referenced statement re: Safeway Pharmacy---availability---- - "Just in time" supply chain management of almost all pharmacies for inventory control means many, many times a return trip to a pharmacy.
- Was it a preauthorization isssue?
- Was it an issue of unclear patient information----ie, date of birth, address, telephone number, provider's NPI number, DEA number not on record at that particular pharmacy?
- Not at all uncommon for many pharmaceuticals to be in temporary, or even months long, back log!
In other words, this kind of post on Trudiabetes means nothing, and could well have been posted by a fudster.
wrong. You can look at the previous posts of the user "Sam". He has been an advocate of Afrezza and lives in Alaska I think www.tudiabetes.org/forum/users/sam19/activitylook around before posting with out assumptions. |
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Post by cm5 on Apr 30, 2016 20:21:50 GMT -5
Statement was "this kind of post".
Again, stocking issues, temporary backlogs from wholesalers (four majors in US, + secondaries), incomplete/inaccurate patient info, and incomplete/inaccurate physician data at particular pharmacies is what should be clarified before assuming that there is a major problem. This happens often, often, often --- many calls/pharmacy/patient requests to providers constantly on daily basis for all pharmaceuticals about "lack of availability".
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Post by nylefty on Apr 30, 2016 20:27:54 GMT -5
On tudiabetes forum, "sam19" posted this 5 days ago: "Hmm, troubles, now Safeway tells me they're not going to be able to fill it because their supplier can't get it. This is a problem." Then a day ago he posted: "Both local pharmacies where I live use the same supplier who tells them they can't provide it at this time. I submitted a request for a new prescription through cvs Caremark mail order and am waiting on that... They can take a frustrating length of time.... So I'll see where that leads then go from there." Sounds like someone is "dropping the ball" in the supply chain somehwere. The line about Caremark looks very strange to me. I get my prescription drugs from them and they've always sent them very promptly -- in fact I can't think of a time when they didn't put them in the mail within 24 hours unless there was a pre-authorization issue. |
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Post by cm5 on Apr 30, 2016 20:32:14 GMT -5
NYlefty is correct.
And, sometimes a change in insurance has not been updated. Or, the electronically transmitted prescription simply was not received, and lost in cyberspace. Or wrong fax number was used when submitting a preauthorization request. On, and on, and on.
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Post by capnbob on Apr 30, 2016 21:00:04 GMT -5
Just a suggestion : A title of "This could be a new problem per tudiabetes poster" doesnt look right something appropriate like : Inventory problem / supply chain problem? would set the context If somebody wished to change the title, that'd be fine with me. It's been four days since Mr. Castagna said he would look into it and I presume he provided no feedback to "sam19" since "sam19" posted yesterday that he was having to resort to trying CVS mail order. It would be more reassuring if Mr. Castagna had provided some follow-up info regarding what he had discovered. Is it possible that Sanofi has already depleted its inventory? |
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Post by capnbob on Apr 30, 2016 21:05:49 GMT -5
On tudiabetes forum, "sam19" posted this 5 days ago: "Hmm, troubles, now Safeway tells me they're not going to be able to fill it because their supplier can't get it. This is a problem." Then a day ago he posted: "Both local pharmacies where I live use the same supplier who tells them they can't provide it at this time. I submitted a request for a new prescription through cvs Caremark mail order and am waiting on that... They can take a frustrating length of time.... So I'll see where that leads then go from there." Sounds like someone is "dropping the ball" in the supply chain somehwere. The line about Caremark looks very strange to me. I get my prescription drugs from them and they've always sent them very promptly -- in fact I can't think of a time when they didn't put them in the mail within 24 hours unless there was a pre-authorization issue. I believe that "sam19" is saying that because he couldn't get it through his usual pharmacies, he had to resort to submitting a new prescription through CVS/Caremark, and that whole process does take time. If he's never purchased there before, then they have to go through all the usual paperwork including insurance. |
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Post by capnbob on Apr 30, 2016 21:11:15 GMT -5
Statement was "this kind of post". Again, stocking issues, temporary backlogs from wholesalers (four majors in US, + secondaries), incomplete/inaccurate patient info, and incomplete/inaccurate physician data at particular pharmacies is what should be clarified before assuming that there is a major problem. This happens often, often, often --- many calls/pharmacy/patient requests to providers constantly on daily basis for all pharmaceuticals about "lack of availability". Yes, but three different pharmacies over five days telling him specifically that they couldn't get it from their supplier seems to rule out most of those. It would have been beneficial had Mr. Castagna reported what he found out from his "follow up." |
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Post by cm5 on Apr 30, 2016 21:14:07 GMT -5
Thanks.
So, perhaps this could be moved to another thread, because this is not really a true problem, but a temporary and not uncommon inconvenient delay.
Amazonian marketing has pushed the populace to being convinced that everything can happen instantly, and tolerance for acceptance of the time needed for a process to be completed is vanishing-------.... . . . . . . .
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Post by capnbob on Apr 30, 2016 21:15:40 GMT -5
I'm a bit alarmed by his "it's not a concern" remark. Obviously, for diabetics who have an established regimen for maintaining glucose control, to suddenly find themselves chasing after an essential drug and not finding it anywhere, the situation is likely very much a serious concern. Indeed, "sam19" sounded quite frustrated. A more aggressive posture by Mr. Castagna in solving the problem would send a better message to potential customers. |
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Post by capnbob on Apr 30, 2016 21:19:47 GMT -5
Thanks. So, perhaps this could be moved to another thread, because this is not really a true problem, but a temporary and not uncommon inconvenient delay. Amazonian marketing has pushed the populace to being convinced that everything can happen instantly, and tolerance for acceptance of the time needed for a process to be completed is vanishing-------.... . . . . . . . Well, I did say in the title this "could" be a new problem. Again, if Mr. Castagna could report more specifically about what happened, it would be helpful. What I wonder about is whether Sanofi may have already depleted their inventory.
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