Mannkind via McKesson, Proactive on Prescription Refills

[sellhighdrinklow]

I received a call this AM from a person, "Representing Mannkind" and asking if there was anything they could do to
help refill my Afrezza prescription as they could see that the co-pay card hadn't been used since Feb 21.   I then told the rep that
my prescription had actually been refilled two days before on 03/20/18 and that my co-pay of $15 remained the same so I assumed
the copay card was still being used.  I asked the "rep" whether she worked for Mannkind or somebody else.  She works for McKesson.

Bottom line, it appears their computers were a day or two from being updated but the fact that somebody is calling to see if there are issues,
of any kind, for a patient refilling Afrezza is a positive, at least in  my mind.

At the end of the call, I was asked to please listen to a recorded message re the label, blackbox warning etc. for Afrezza.  I hung up after the message started.

[peppy]

Mar 22, 2018 12:08:38 GMT -5 sellhighdrinklow said:

I received a call this AM from a person, "Representing Mannkind" and asking if there was anything they could do to
help refill my Afrezza prescription as they could see that the co-pay card hadn't been used since Feb 21.   I then told the rep that
my prescription had actually been refilled two days before on 03/20/18 and that my co-pay of $15 remained the same so I assumed
the copay card was still being used.  I asked the "rep" whether she worked for Mannkind or somebody else.  She works for McKesson.

Bottom line, it appears their computers were a day or two from being updated but the fact that somebody is calling to see if there are issues,
of any kind, for a patient refilling Afrezza is a positive, at least in  my mind.

At the end of the call, I was asked to please listen to a recorded message re the label, blackbox warning etc. for Afrezza.  I hung up after the message started.

McKesson hmmmm thanks sellhigh.

[Deleted]

McKesson owns RelayHealth who likely called you.

[matt]

All the major drug distributors have value-added call center services to insure that patients get their meds. Usually the meds are far more expensive than Afrezza, usually this kind of service is provided for the $40K per year medications, but it is not unheard of.

It is a highly customized service and it is not cheap, at least for the really good programs. The vendor can also take responsibility for physician office authorization and for getting insurance to preauthorize (they have secret express phone numbers to reach the right folks at all the major insurance companies). January, when everybody switches insurance, is a zoo getting all the patients reauthorized in time for their first script of the year. The programs work well, but I doubt MNKD can afford it long-term.

[digger]

Perhaps it was part of one of their "behavioral call campaigns" -- www.mckesson.com/manufacturers/commercial-services/ -- no doubt they turn around and sell the information they gather to pharmas.